LocalLoop Privacy Policy

Information we collect

LocalLoop collects the information needed to operate fundraiser storefronts, process orders, attribute participant activity, prepare reports, coordinate fulfillment, and respond to support requests. This may include buyer contact details, order details, fundraiser participation records, organization records, local partner records, and support messages.

How information is used

Buyer and order information is used for fundraiser fulfillment, reporting, support, transaction records, duplicate-charge review, technical issue resolution, and organization/local partner coordination.

Information submitted through the contact form is used to route and respond to organization, local partner, fundraiser, order support, and general inquiries. LocalLoop stores the message and related delivery status so requests are not lost if an email notification is delayed or fails.

Contact form security and retention

The contact form uses fraud and abuse controls, including Cloudflare Turnstile. Technical signals may be processed to distinguish legitimate submissions from automated abuse. LocalLoop retains contact inquiries for as long as reasonably necessary to respond, maintain support and business records, prevent abuse, and meet legal obligations.

Optional website analytics

With a visitor’s permission, LocalLoop uses Google Analytics to understand public-page visits and a small set of actions such as fundraiser-search visits, overview downloads, and completed organization or local-partner inquiries. LocalLoop does not intentionally send names, email addresses, order numbers, payment details, or contact-form message text to Google Analytics. Analytics is off until the visitor selects “Allow analytics,” and the choice can be changed through “Analytics preferences” in the site footer.

Learn more about how Google uses information from sites or apps that use its services.

Current Security & Data Handling Profile

LocalLoop is being built with security-minded operations, including role-based access, limited data collection, backups, clear support processes, and controlled administrative access.

• LocalLoop does not store payment card numbers.
• Live payments, when activated, will be processed through Stripe.
• Vendor users only access their own vendor dashboard and reports.
• Organization users only access their own organization dashboard, fundraiser records, participant records, orders, and related reporting.
• Admin access is restricted.
• Organizations handle final-mile distribution.
• LocalLoop provides storefront software, vendor coordination support, order records, reports, and support for duplicate charges or technical issues.
• Online fundraiser pages are the source of truth.

Payment information

LocalLoop does not store payment card numbers. Stripe is the intended payment processor for live payments. Payment processing information is handled by the payment processor according to its own systems and policies.

Access by organizations and local partners

Organization dashboard access is scoped to that organization’s fundraiser records, participant records, orders, and related reporting. Local partner dashboard access is scoped to that partner’s assigned fundraiser activity and reports.

Support contact

For privacy, order, fundraiser, organization, or local partner questions, contact LocalLoop support at [email protected].